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Concierge Service

YOUR TRAVEL CONCIERGE

 

OK, so you have booked your dream holiday, but what now?

We have the answers...

  • When can I check-in?
  • When do my tickets arrive?
  • How do I get to my hotel?
  • Where are we going to eat?
  • What are we going to do?

Don't worry, our concierge team have this all firmly in hand.

After you have booked your holiday with us, we will take care of everything up to the point of boarding the plane.  This includes:

  • Entering all of your API information on the airlines and hotels systems (we will require photocopies of your passports)
  • Help you apply for Visa or ETAs (charges apply)
  • Selecting the best seats on the aircraft you are travelling (Airlines may charge a fee)
  • Inform the airline of any dietary requirements
  • Checking you in for your flight where possible and
  • Emailing you your boarding passes.

At the airport

We can also arrange special assistance and VIP lounge access if required

At your destination

We can arrange a representative to be waiting after immigration to take you straight from the airport to your hotel or villa.

  • Arrange any special requests - champagne in the room for your anniversary; a fruit plate; birthday cake etc.
  • Liaise with your accommodation to arrange any special access
  • Book you a table the night you arrive at a restaurant close to your hotel, so you don’t have to worry about it.
  • Arrange theatre tickets, tours, or attractions
  • Arrange helicopter flights or private chauffeurs

And pretty much anything else you need

And it doesn’t stop there!

We are on hand to help should you need us during your holiday, and have several methods of contact to make sure you can always get through; including via Facebook, email and a good old telephone.

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